Shopping Cart (0)
Your cart is currently empty.
Refund Policy
-----
Shipping: We start to prepare your order the minute you push the button. Please allow 10-15 days for arrival. It is normal to receive your items in different packages.
We pay for shipping, so relax and go ahead with your orders. But we are Not responsible for your country's regulations (or any adds by your country).
We ship to all over the world. If you had a problem while checking out the shipment button, Please contact us ASAP ...
Returns (if applicable)
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Some non-returnable items:
Gift cards
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer. You resend the damaged item to our store address:
54 Gray street
Baie D'Urfe
H9X 3S8
Quebec, Canada
There are certain situations where only partial refunds (minus the shipping) are granted (if applicable):
Any item not in its original condition is damaged or missing parts for reasons not due to our error
Any item that is returned more than 7 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at: sales@lively-luxury.ca.
Sale items (if applicable)
Only regular priced items may be refunded (minus the shipping we paid), unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@lively-luxury.ca and send your item to: 54 Gray Baie D'urfe Quebec CA H9X3S8.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 54 Gray Baie D'urfe Quebec CA H9X3S8
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
With Platforms: No
Upper Material: Patent Leather
Style: sexy
Side Vamp Type: Open
Sandal Type: Ankle-Wrap
Pattern Type: Solid
Outsole Material: Rubber
Occasion: Party
Lining Material: PU
Item Type: Sandals
Insole Material: PU
Heel Type: Thin Heels
Heel Height: Super High (8cm-up)
Fit: Fits true to size, take your normal size
Fashion Element: Shallow
Closure Type: Buckle Strap
Back Counter Type: Back Strap
Size Chart
Foot length 21.5(cm) = EUR Size 33
Foot length 22.0(cm) = EUR Size 34
Foot length 22.5(cm) = EUR Size 35
Foot length 23.0(cm) = EUR Size 36
Foot length 23.5(cm) = EUR Size 37
Foot length 24.0(cm) = EUR Size 38
Foot length 24.5(cm) = EUR Size 39
Foot length 25.0(cm) = EUR Size 40
Foot length 25.5(cm) = EUR Size 41
Foot length 26.0(cm) = EUR Size 42
Foot length 26.5(cm) = EUR Size 43
Foot length 27.0(cm) = EUR Size 44
Foot length 27.5(cm) = EUR Size 45
Product information
Brand Name: Veowalk
Heel Height: 12cm/10cm/8cm
Upper Material: Patent Leather
Lining Material: PU
Insole Material: PU
Outsole Material: Rubber
Color | Rose 12cm Heel, Rose 10cm Heel, Rose 8cm Heel |
Shoe Size | 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45 |
We will send you an email to reset your password.